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AC Süppmayer – Systematic quality monitoring for more customer satisfaction

AC Süppmayer specializes in service and quality checks for the optimization of customer dialogue and CRM processes. The more the processes in customer relationship management are standardized and handled by third parties, the more important is regular monitoring and systematic quality control.

Using tried and tested measurement methods such as mystery calls, call monitoring, mystery shopping, customer surveys etc., we offer an objective view of performance standards in customer dialogue.

The purpose of our quality analysis is a continuous improvement of service quality and ultimately increased customer satisfaction. In the age of e-commerce, this is a key success factor. Only satisfied customers guarantee sustainable growth of a business!

Our many years of practical experience, international expertise and a holistic approach in analysis, consultancy, implementation and technology are a guarantee for successful projects

 

Contact us today!

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Contact

AC Süppmayer GmbH
Saargemünder Str. 106
D-66271 Kleinblittersdorf
+49 (0) 68 05 / 92 85 - 01
+49 (0) 68 05 / 92 85 - 320
info@acsueppmayer.de

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Mitglied im Bundesverband E-Commerce und Versandhandel

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Kooperationspartner der TÜV SÜD

Kooperationspartner der TÜV SÜD Management Services GmbH