Professional quality monitoring in CRM
Customer orientation is a much discussed topic – but often just an empty phrase! Recent customer satisfaction surveys have once again shown deficiencies: lengthy processing times, unclear responsibilities, lack of process coordination, insufficient knowledge, and poor service orientation of employees all present a high risk factor for any business.
AC Süppmayer is your partner for quality monitoring in customer relationship management - Q-CRM - with our CRM Control tool to verify and analyze the effect of all communication activities and marketing operations. We actively support you in setting up and maintaining long-term, and thus more profitable, customer relationships. Only satisfied customers guarantee sustainable growth of a business!
Do not leave anything to chance –