CRM – Consultancy
Our service portfolio in CRM monitoring is not limited to measuring and documenting all processes in customer relationship management. We also provide intensive support to our clients over the course of the entire project.
We will assist you with your strategic planning, coordinate the implementation and edit all relevant results. We will explain precisely where strengths and weaknesses are and together with you identify follow-up measures and help you reorganize internal and external process chains.
Our services range from developing individual measures to setting up complex CRM solutions, such as customer value models and customer retention programs.
Continuous quality and service checks will be employed to monitor the results.